Privacy policy

Privacy Policy

MyLifeMyLifestyle

Last updated: 14 January 2024

This Privacy Policy describes how MyLifeMyLifestyle (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from mylifemylifestyle.com (the “Site”) or otherwise interact with us (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” and “your” refer to any user of the Services, including customers, website visitors, or others whose information we collect.

By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs. Any updates will be posted on this page with the revised “Last updated” date.


How We Collect and Use Your Personal Information

We collect personal information to provide and improve our Services, fulfil orders, communicate with you, and comply with legal obligations. The information we collect depends on how you interact with our Site.


What Personal Information We Collect

Information You Provide Directly

When you use our Services, you may provide:

  • Contact details (name, email address, phone number, billing and shipping address)

  • Order details (items purchased, payment confirmation)

  • Account information (username, password)

  • Customer support communications

  • Shopping behaviour (items viewed, added to cart, or wishlisted)

You may choose not to provide certain information, but this may limit your ability to use some features of our Services.


Information Collected Automatically (Cookies & Usage Data)

We automatically collect certain information when you interact with our Site, including:

  • Device and browser information

  • IP address

  • Network connection details

  • Pages viewed and actions taken on the Site

We use cookies and similar technologies to operate our Site, analyse performance, and improve user experience. You can manage cookie preferences through your browser settings.

For more information about Shopify-related cookies, visit:
https://www.shopify.com/legal/cookies


Information from Third Parties

We may receive information about you from third parties such as:

  • Shopify, which powers our online store

  • Payment processors that securely handle your payment information

  • Analytics and service providers that help us operate and improve our Services

All information received from third parties is handled in accordance with this Privacy Policy.


How We Use Your Personal Information

We use your personal information to:

  • Process and fulfil orders

  • Manage accounts and customer relationships

  • Provide customer support

  • Arrange shipping and handle returns or exchanges

  • Communicate with you about orders and services

  • Send marketing communications (where permitted)

  • Improve our website, services, and user experience

  • Prevent fraud and protect our business


Marketing Communications

If you opt in, we may send you promotional emails. You can unsubscribe at any time by clicking the unsubscribe link in our emails. Transactional emails (such as order confirmations) will still be sent.


How We Share Your Personal Information

We may share your information with trusted third parties only when necessary, including:

  • Service providers (payment processors, shipping partners, IT and analytics providers)

  • Shopify and related service partners

  • Legal or regulatory authorities when required by law

  • Business partners involved in fulfilling your order

We do not sell your personal information.


User-Generated Content

If you choose to submit reviews or other public content, this information will be publicly visible. We cannot control how others may use this information once it is public.


Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies before providing personal information.


Children’s Privacy

Our Services are not intended for children under 16, and we do not knowingly collect personal information from children.


Data Security & Retention

We take reasonable measures to protect your personal information. However, no system is completely secure. We retain personal information only as long as necessary to provide our Services and comply with legal obligations.


Your Rights (UK & EEA Users)

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Withdraw consent

  • Request data portability

To exercise your rights, contact us using the details below. We may need to verify your identity before responding.


International Data Transfers

Your personal information may be processed outside the UK or EEA, including in the United States. Where required, we rely on recognised legal safeguards to protect your data.


Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

📧 info@mylifemylifestyle.com

For the purposes of data protection laws, MyLifeMyLifestyle (UK) is the data controller of your personal information.